Customs reform is moving in the right direction, but due to a lack of understanding of the processes and consequences, it is resisting – monitoring results


On June 16, 2021, experts from the Institute for Economic Research and Policy Consulting (IER) presented the results of the Public Monitoring of Certain Aspects of Customs Work under the project “Support to the Public Initiative“ For Fair and Transparent Customs” with the support of the European Union, the International Renaissance Foundation and Atlas Network. 

In January-April 2021, IER and four partner organisations collected data and monitored the work of seven regional customs offices of the State Customs Service: Volyn, Polissya, Odesa, Kyiv, Halych, Vinnytsia, and the North. To collect information, the method of in-depth semi-structured interviews with representatives of stakeholders was used: exporters, importers, customs brokers, representatives of customs and control authorities, as well as with experts.

43% of respondents believe that customs reform is moving in the right or rather right direction, while almost 35% believe that the direction of customs reforms is wrong or rather wrong.

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