The day of Ukrainian writing and language-2021: Is the use of the state language in the public sphere increasing?
The nationwide survey was conducted by the Ilko Kucheriv Democratic Initiatives Foundation jointly with the sociological service of the Razumkov Centre from July 29 to August 4, 2021, via face-to-face interviews at the respondents’ place of residence.
2019 respondents aged over 18 y.o. were interviewed in all regions of Ukraine, except for Crimea and the occupied territories of the Donetsk and Luhansk oblasts, a sample representative of the adult population according to the key socio-demographic indicators. The theoretical sampling error does not exceed 2.3%. The survey was funded as part of the MATRA project of the Embassy of the Kingdom of the Netherlands.
55% of the citizens of Ukraine support the requirement for service providers, as part of the “language law”, to communicate with customers in Ukrainian (the communication in other languages remains an option). 21% of respondents do not support the measure, and 18% of Ukrainians do not care about the measure.
The majority of those who support the mandatory communication in Ukrainian by service providers reside in the West and Center – 74% and 62% respectively (11% and 14% respectively are against the measure).